The privacy policy of the INNOMARKETING SRL Website

We enjoy your visit to our web pages and would like to provide you with some essential information regarding our commitment to the security and privacy of personal data.

Through "Website INNOMARKETING SRL" we mean any web page (website, landing page, etc.) owned, managed or located under the umbrella of INNOMARKETING SRL. Examples: www.travelfuse.ro.

Please check this section regularly as the policy may undergo changes or updates. Any significant changes to this policy will be notified.

In addition to this policy, please refer to Cookies policy

Who are we

Information about INNOMARKETING SRL

INNOMARKETING SRL has its headquarters at Str. Crisuri, 96, Campina, Prahova and is registered at the Trade Register under no. J29/1677/2006, having Unique Registration Code 18904260, tax attribute RO.

Contact details of INNOMARKETING SRL

office@travelfuse.ro
General Manager, Cioceanu George – 0749106828

www.travelfuse.ro

Use of the Sites INNOMARKETING SRL

By accessing or using any part/function of the INNOMARKETING SRL Website, you agree to accept and comply with the terms, conditions and policies mentioned and/or available via hyperlink and you are at least of legal age in accordance with the applicable national legislation. If you do not accept the terms, conditions and policies set out in this documentation, then you should not continue to access our website and/or use our services.

Intellectual property right

The content of the INNOMARKETING SRL Website: images, texts, web graphic elements, scripts, software, design rights, model rights, patents, registered trademarks, are fully the property of INNOMARKETING SRL and are protected by copyright laws and related rights and by the laws regarding intellectual and industrial property. The use without the consent of INNOMARKETING SRL of any elements listed above is punishable according to the legislation in force.

INNOMARKETING SRL can offer the user/client, through an agreement, the right to use, in a described form, certain content of the site. This agreement applies strictly to the content/contents defined, for a period established in the agreement and only to the person/persons who were allowed to use these contents, without being able to use other contents of the INNOMARKETING SRL Website.

The use of the INNOMARKETING SRL Website of any registered brand name does not constitute advertising for that company. INNOMARKETING SRL does not assume responsibility and cannot be blamed for damages caused by using the site's content.

Please report any copyright infringement noticed on the site to gdpr@travelfuse.ro

Where we collect data about you

In general, the personal data we collect is provided by you via e-mail, via the INNOMARKETING SRL Website, social media networks, or during your visits to our premises.

Occasionally, when we are in the recruitment process, we may collect data about you from specialized online platforms (eJobs, LinkedIn, etc.) or from the CVs you send us.

Also, when you interact with us on social media (i.e. like, share, comment, review, etc.), we will inevitably have access to information about you, in particular data that you have made public on your profile . of social media.

How we use personal data

Please find below the purposes for which we process your personal data, the people who have access to your data, and how we store it.

1. When you interact with us through the contact channels available on the website or social media

If you interact with us using the contact data available in the contact pages/forms of the INNOMARKETING SRL Websites, the chat application on the website (Facebook chat-widget), or interact with us through the messenger functions of social networks (e.g. feedback, notifications, requests for information, etc.), we will use your contact details and the data you communicate to us to provide you with information and offers regarding our services, to resolve the reported situation, to evaluate the degree of satisfaction of our customers and to continuously improve the services we offer.

Personal dataName, first name, phone number, email address, Internet Protocol (IP), cookie ID, data you have made public on your social media profile and any other data you voluntarily submit to us.
Legality of processingWe process your data to take steps at your request before concluding a contract (Art. 6/1/b of Regulation (EU) 2016/679) In pursuit of our legitimate interest to respond to any question, complaint or recommendation that you also send it to us to improve our services and the experience we offer to our customers (Art. 6/1/f of Regulation (EU) 2016/679).
Who we may share your data withProviders of IT services for our company (hosting and data storage) or providers to whom we outsource certain technical support services for our website or providers of customer relationship management systems The platform on which our website was developed and which hosting our website Website chat widget provider (Facebook) Members of our group of companies (this includes our subsidiaries, our parent company and all of its subsidiaries) as reasonably necessary for the purposes set out in this policy Platforms of social media: Facebook, LinkedIn, Instagram, Twitter, Pinterest Regulatory authorities and other state authorities, if required by legal or statutory requirements.   We will disclose your personal data only to the extent that this is strictly necessary to achieve the intended purpose. We have taken all necessary measures to ensure that external service providers who have access to your data have implemented physical, electronic and managerial security measures to protect data.
How long we will store the dataWe will not keep in our database communications older than 1 year, from the date of the last interaction. Data transmitted through social media networks will be stored by them according to their own policies.
Where the data is storedThe data recorded through the Websites will be stored on the servers of the hosting provider. Data transmitted through social media networks will be stored by them according to their own policies. The data we download locally we will store on our secure, local and cloud Servers.

2. Commercial and marketing communications

We may send you information about the services we provide if you have requested this information (for example, by newsletter subscription) or if you are already our customer and this information may be of particular interest to you.

Personal dataName, first name, email address, phone number
Legality of processingWe process your data in order to take steps at the request of the data subject before concluding a contract (Art. 6/1/b of Regulation (EU) 2016/679) We process data based on your consent (Art. 6/1/a of Regulation (EU) 2016/679), for marketing communications We will process data in legitimate interest if you are already our customer and we consider that the information could be of great interest to you (Art. 6/1/f of Regulation (EU ) 2016/679)
Who we may share your data withProviders of IT services for our company (hosting and data storage) or providers to whom we outsource certain technical support services for our website or providers of customer relationship management systems Marketing automation tool (send newsletter) Group members of our companies (this includes our subsidiaries, our parent company and all of its subsidiaries), as reasonably necessary for the purposes set out in this policy, regulatory and other government authorities, if required by legal or statutory requirements.   We will disclose your personal data only to the extent that this is strictly necessary to achieve the intended purpose. We have taken all necessary measures to ensure that external service providers who have access to your data have implemented physical, electronic and managerial security measures to protect data. .
How long we will store the dataIn the case of subscribing to the newsletter, data processing will continue until you request to unsubscribe. In the case of processing carried out in legitimate interest, when you are already our customer, we will process your data for the duration of the contract and will continue to do so for another 5 years after termination of the contract.
Where the data is storedThe data we download locally we will store on our secure, local and cloud Servers.

Important:

If you would like to stop receiving newsletters or informative materials from the INNOMARKETING SRL Websites, all you have to do is press the "Unsubscribe" button available in the email received, or send an email in which you mention the desire to unsubscribe, to gdpr@travelfuse.ro and you will be unsubscribed from such communications.

3. Processing of candidate data in the recruitment, selection and talent assessment process

If you want to join the INNOMARKETING SRL team, we invite you to contact us through the contact details or the forms available on the INNOMARKETING SRL Websites

We will process the data that you provide us when you express your intention to join the INNOMARKETING SRL team and other additional information that we will request from you later, in order to analyze your real potential and motivation so that we can evaluate whether the information that you have offered us match the employee profile we are looking for.

Important: The CV you send us must not contain sensitive data regarding (i) racial or ethnic origin (ii) political affinities (iii) philosophical or religious beliefs; (iv) membership of a trade union or political party; (vii) history of criminal offenses or proceedings and related penalties or fines; (viii) engaging in any illegal or improper conduct and associated penalties; or (ix) any national identification number of a person.

Personal dataIdentification data: name and surname, contact data (email and telephone) Other information provided at the request of INNOMARKETING SRLCV, certifications, skills and qualifications for the desired position; Cover letter, previous and / or relevant work experience or other experiences ;Information from interviews and telephone discussions you may have, if applicable;Details about the type of position you are seeking, current and/or desired salary and information related to compensation and benefits packages, willingness to relocate or other work preferences and preferred type of organization; Information from references and / or information received from background checks (if applicable), including information provided by third parties and / or letters of recommendation; Information regarding the history of previous employment relationships. Other information voluntarily provided by the candidate
Sensitive personal and/or demographic dataSensitive and/or demographic information voluntarily provided by the candidate during the recruitment process, such as: citizenship and/or citizenship information, medical or health information of the candidate, racial, ethnic or religious origin data
Legality of processingWe process your data to take steps at your request before concluding a contract (Art. 6/1/b of Regulation (EU) 2016/679)
Who we may share your data withProviders of IT services for our company (hosting and data storage) or providers to whom we outsource certain technical support services for our website or providers of customer relationship management systems The platform on which our website was developed and which provide hosting for our website Members of our group of companies (this includes our subsidiaries, our parent company and all of its subsidiaries) as reasonably necessary for the purposes set out in this policy Regulatory and other government authorities, if any required by legal or statutory requirements. We will disclose your personal data only to the extent that this is strictly necessary to achieve the intended purpose. We have taken all necessary measures to ensure that external service providers who have access to your data have implemented physical, electronic and managerial security measures to protect data.
How long we will store the dataWe will not retain candidate data that is older than 3 years
Where the data is storedThe data recorded through the INNOMARKETING SRL Websites will be stored on the servers of the hosting provider, located in the USA. The data we download locally we will store on our secure, local and cloud Servers.

4. Conclusion of contracts and execution of customer requests

In particular, we process the personal data contained in the documents that we send to us and the information necessary for the conclusion and fulfillment of contracts.

Personal dataName, surname, phone number, email address, signature, role in the company
Legality of processingWe process your data for the conclusion and execution of a contract (Art. 6/1/b of Regulation (EU) 2016/679)
Who we may share your data withProviders of IT services for our company (hosting and data storage) or providers to whom we outsource certain technical support services for our website or providers of customer relationship management systems Members of our group of companies (this includes our subsidiaries, the parent company and all its subsidiaries), as reasonably necessary for the purposes set out in this policy Regulatory and other government authorities, if required by legal or statutory requirements. We will disclose your personal data only to the extent that this is strictly necessary to achieve the intended purpose. We have taken all necessary measures to ensure that external service providers who have access to your data have implemented physical, electronic and managerial security measures to protect data.
How long we will store the dataWe will not keep personal data older than 5 years, calculated from the moment of termination of the contract, with the exception of documents subject to the retention conditions imposed by national legislation (for example, accounting data)
Where the data is stored  The data we download locally we will store on our secure, local and cloud Servers.

5. Participation in various events organized by INNOMARKETING SRL

INNOMARKETING SRL wants to increase the loyalty of its customers and partners and to offer as many opportunities as possible for customer awareness and the promotion of the services offered, by organizing inauguration events, presentations, viewings or various campaigns, contests or other events dedicated to interested persons.

Important: It is very likely that during these events we want to photograph or video record the participants, in order to promote the community and the services of INNOMARKETING SRL. Each time we will offer you the possibility to oppose this processing and we will respect your wish not to be filmed/photographed by providing you with a distinctive element (eg a badge of a certain color).

Personal dataName, first name, phone number, email address, city Optional: Image (photos, video recordings)
Legality of processingWe process your data to take steps at the request of the data subject before concluding a contract (Art. 6/1/b of Regulation (EU) 2016/679) in order to register participants. We process data based on your consent (Art. 6 /1/a GDPR), for marketing communications We will process the photos and video recordings of the participants, taken during campaigns/contests/events, in order to pursue our legitimate interest in promoting the image of the INNOMARKETING SRL company (Art. 6/1/f GDPR)
Who we may share your data withProviders of IT services for our company (hosting and data storage) or providers to whom we outsource certain technical support services for our website or providers of customer relationship management systems Members of our group of companies (this includes our subsidiaries, the parent company and all its subsidiaries), as reasonably necessary for the purposes set out in this policy Third party companies to whom we may outsource certain roles in the organization of events (eg photographers, cameramen, event planners, videophone and online chat service providers )The platform on which our website was developed and which hosts our website Social media platforms: Facebook, LinkedIn, Instagram, Twitter, Pinterest Regulatory authorities and other state authorities, if required by legal or statutory requirements. We will disclose your personal data only to the extent that this is strictly necessary to achieve the intended purpose. We have taken all necessary measures to ensure that external service providers who have access to your data have implemented physical, electronic and managerial security measures to protect data.
How long we will store the dataParticipants' data will be stored for 3 years after the end of the event.
Where the data is storedThe data recorded through the INNOMARKETING SRL Websites will be stored on the servers of the hosting provider. Data published on social media networks (pictures/video recordings) will be stored by them according to their own policies. The data we download locally we will store on our secure, local and cloud Servers.

6. When you react to the content present on social networks or when you share information from the website

We are present on Facebook, LinkedIn. Whenever you interact with us through our open accounts in these platforms (ex: comments, like, share, review, etc.) we will have access to publicly available data on your profiles.

Personal dataName, picture and any other publicly accessible information in your social media profile or voluntary communication by you.
Legality of processingWe process your data to take steps at the request of the data subject before concluding a contract (Art. 6/1 / b GDPR) or in our legitimate interest (Art. 6/1 / f GDPR) to respond to any question, complaint or recommendations that you send us and to improve our services and the experience we offer to our customers and the legitimate interest to keep you informed of the news that INNOMARKETING SRL publishes and that could be of interest to you.
Who we may share your data withMarketing service providers (PR Specialist, Ads Agency) Members of our group of companies (this includes our subsidiaries, our parent company and all its subsidiaries), as reasonably necessary for the purposes set out in this policy Social media platforms: Facebook, LinkedIn. Regulatory and other government authorities, if required by legal or statutory requirements. We will disclose your personal data only to the extent that this is strictly necessary to achieve the intended purpose. We have taken all necessary measures to ensure that external service providers who have access to your data have implemented physical, electronic and managerial security measures to protect data. .
How long we will store the dataData transmitted through social media networks will be stored by them according to their own policies.
Where the data is storedThe data is stored on the servers of the social networks. Marketing service providers (PR Specialist, Ads Agency) will store the data on their own servers. The data we download locally we will store on our secure, local and cloud Servers

7. Use of social plugins

It is the responsibility of INNOMARKETING SRL and social media platforms (as associated operators), in accordance with community policies, to process active display data (e.g. cookie ID) when a user of our site interacts with social networks through built-in buttons and widgets.

On our website, we have integrated Facebook's social plugin. You can find more information in the Cookie Policy.

Personal dataName, picture, any publicly accessible information in your social media profile, Cookie ID
Legality of processingWe will process your data in pursuit of our legitimate interest in facilitating easy sharing of the content of our platform (Art. 6/1/f of Regulation (EU) 2016/679)
Who we may share your data withMarketing service providers (PR Specialist, Ads Agency) Online platforms: Facebook. Regulatory authorities and other state authorities, if required by legal or statutory requirements. We will disclose your personal data only to the extent that this is strictly necessary to achieve the intended purpose. We have taken all necessary measures to ensure that external service providers who have access to your data have implemented physical, electronic and managerial security measures to protect data. 
How long we will store the dataData shared with social media networks will be stored by them according to their own policies.
Where the data is storedThe data is stored on the servers of the social networks. Marketing service providers (PR Specialist, Ads Agency) will store the data on our secure servers. The data we download locally we will store on our secure, local and cloud Servers

8. Facilitating easy and pleasant navigation on our website

When you access our website, we collect data about you through online identifiers (cookies and IP), which are stored in log files.

We use this information to be able to design our website so that we can better adapt to the needs of our users. We may also use your IP address to help diagnose possible malfunctions of our servers and to manage our website, keep our website secure and prevent fraud, authorize the use of services available on our website, to analyze trends, track visitor movements and collect general demographic information to help identify visitor preferences.

You can find more information about cookies, as well as how to delete cookies and disable tracking by visiting Cookie policy available on our website.

Personal dataInternet Protocol (IP), general computer location, device (country level), website viewing history, timestamp, request / action, browser and operating system type and version Other information that is generated while you use our website, including when, how often and under what circumstances you use it
Legality of processingWe use cookies that make your navigation on our website easy and pleasant, in our legitimate interest (Art. 6/1/f of Regulation (EU) 2016/679) Non-essential cookies are not used without your consent (Art. 6 /1/a of Regulation (EU) 2016/679)
Who we may share your data withProviders of IT services for our company (hosting and data storage) or providers to whom we outsource certain technical support services for our website or providers of customer relationship management systems Providers of marketing services (PR Specialist, Ads Agency) Third parties placing cookies: Google, FacebookRegulatory authorities and other state authorities, if required by legal or statutory requirements We will disclose your personal data only to the extent that this is strictly necessary to achieve the intended purpose. We have taken all necessary measures to ensure that external service providers who have access to your data have implemented physical, electronic and managerial security measures to protect data.
How long we will store the dataThere are session cookies and persistent cookies. If the session cookies are deleted when the browser is closed, the persistent cookies may have a different lifetime, related to the purpose they serve. You can find more information about the duration of use of the cookies we use in Cookie policy.
Where the data is storedData collected through own cookies will be stored on the servers of the hosting provider. Data collected through third parties that place cookies will be stored on their servers.

Are the data processed by INNOMARKETING SRL safe?

INNOMARKETING SRL pay close attention to the protection of your data and apply appropriate technical and organizational measures to ensure the protection of personal data processed, appropriate for risks and categories of protected data, in particular, protect data against their sharing with unauthorized persons, their takeover by a person unauthorized, their processing in violation of applicable laws as well as against the change, loss, damage or destruction of data.

However, remember that unfortunately no data transmission is guaranteed 100% secure.

If you suspect a breach of your data privacy, please contact us immediately at: gdpr@travelfuse.ro

Important: After the end of the data retention period, your data will be deleted. If we consider that this data could help us improve the quality of products or services, we will continue using this data only after the irreversible anonymization of this data.

Links to other websites

Please note that we are not responsible for the privacy practices of other websites or third parties. We encourage you to be aware when you leave our site and to read the privacy policies of each website that may collect personal information.

Data processing of minors

INNOMARKETING SRL is not intended for and does not knowingly collect information from minors under the age of 18 through the website. Access to and use of the site by minors constitutes the implied consent of the legal guardian to the navigation of our site by the dependent minor. Also, if we discover that a minor has used our site without the consent of the legal representative, we will delete all personal data about him.

International transfers of personal data

INNOMARKETING SRL shares personal data with partners operating outside the European Economic Area ("EEA").

List of international partners with whom we share data:

  • Third parties placing cookies: LinkedIn, YouTube, Google, Facebook,
  • Online platforms: Facebook, LinkedIn.
  • Marketing automation tool (newsletter sending)
  • The platform on which our website was developed and which hosts our website

Personal data may be stored and processed in any country where we employ service providers. We may transfer the personal data we maintain about you to recipients in countries other than the country where the personal data was originally collected, including to the United States or Israel. These countries may have data protection rules that are different from your country. However, we will take steps to ensure that any such transfers comply with applicable data protection laws and that your personal data remains protected according to the standards described in this privacy policy. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may have the right to access your personal data.

Where applicable law requires us to ensure that an international data transfer is governed by a data transfer mechanism, we use one or more of the following mechanisms:

  • Standard contractual clauses of the EU with a data recipient outside the EEA or the UK
  • Verifying that the recipient has implemented binding corporate rules
  • We will also ensure that all our international partners have adopted additional measures in order to provide adequate safeguards, enforceable rights and effective legal remedies. The role of these measures is to provide additional guarantees to data subjects that the transfer of data under standard contractual clauses or binding corporate rules provides a level of protection equivalent to that guaranteed within the European Union.

Our service providers are located in Romania and Germany, Ireland and the USA.

Their privacy policy is available on their official websites

• Telephone service providers: Orange Romania, Digi, Telecom.

• Provider of web hosting, storage, infrastructure and backup services: Voxility and Hetzner.

• Storage and backup services: Google Ireland Limited

• Social media, chat services: Meta Platform Inc., Tawk.to Inc.

• Accounting services: Roncontab.

The rights you enjoy

As a data subject you have specific legal rights regarding your personal data that we collect and process. INNOMARKETING SRL respects your rights and ensures that it properly takes into account your interests.

  • Withdrawal of consent: If the processing is based on your consent, you can withdraw your consent for that processing at any time.
  • Rectification of data: If you notice that we have incorrect personal data, you can ask us at any time to correct your personal data. We use reasonable efforts to keep personal data – which is used continuously and which is in our possession or control – accurate, complete, current and relevant, based on the most recent information available to us. 
  • Restriction of processing: If you are in one of the situations below, you can ask us to restrict the processing of your data:
    • contest the correctness of the personal data for the period in which we have to verify the accuracy, 
    • the processing is unlawful and you request restriction of processing rather than erasure of personal data,
    • we no longer need your personal data, but you require it to establish, exercise or defend a right, or 
    • you object to the processing during the period in which we check whether our legitimate reasons take precedence over your rights. 
  • Access to your data: You can ask us for information about the personal data we hold about you, including information about what categories of data, what it is used for, where we collected it from, if it is not collected directly from you. and to whom they were disclosed, if applicable. You may obtain a copy from us free of charge containing the personal data we hold about you. We reserve the right to charge a reasonable fee for abusive requests.  
  • The right to portability: Upon request, we will transfer personal data to another operator, where technically possible, provided that the processing is necessary for the execution of a contract. Rather than receiving a copy of your personal data, you can request that we transfer your data directly to another operator specified by you.
  • The right to erasure: You can obtain from us the deletion of your personal data if:
    • your data are no longer necessary for us in relation to the purposes for which they were processed;
    • object to the further processing of personal data (see Right to object below);
    • personal data have been processed illegally;
    • withdraw your consent on the basis of which the processing takes place

        Unless the processing is necessary:

  • in order to fulfill a legal obligation that requires us to process that data;
    • in particular for legal requirements regarding data retention periods;
    • for establishing, exercising or defending a right in court.
  • The right of opposition: You can always object to the processing of personal data due to your special situation. In this case, we will no longer process the personal data, if we cannot demonstrate well-founded, legitimate reasons and a major interest for the processing or for establishing, exercising or defending a right. When you object to the processing, please state whether you want the deletion of your personal data or the restriction of the processing of such data.
  • The right to lodge a complaint: In the event of an alleged breach of applicable privacy legislation, you may file a complaint with the data protection supervisory authority: 
  • The National Authority for the Supervision of the Processing of Personal Data by filling in the online form available on the website www.dataprotection.ro

To remember!

Period of time: We will try to resolve your request within 30 days. However, the period may be extended for reasons related to the specific legal right or the complexity of the request. 

Access restriction: In certain situations, we may not be able to give you access to all or part of your personal data due to legal restrictions. If we refuse your access request, we will tell you the reason for the refusal.

Impossibility of identification: In some cases, we may not be able to identify personal data due to the lack of identifiers provided in the request you submit to us. In such cases, if you do not provide additional information that allows you to be identified, we will not be able to comply with the request to exercise the legal rights as described in this section.

Exercising your rights

To exercise your legal rights, please contact our Data Protection Officer in writing at the email address gdpr@travelfuse.ro

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This version was updated as of March 2023